- Free UK delivery on orders over £99
- Bulk and corporate orders welcome
- Showroom in Blackpool
- Call 01253 370655
These terms apply when you buy from us as an individual, online at fitworkwear.co.uk or in our showroom. Buying for a business? Our business terms (PDF) apply instead.
Please read them before you order. By placing an order you agree to them. They do not affect your legal rights as a consumer.
Last updated: 13 November 2026
FIT Workwear is a trading name of FIT Apparel Limited, a company registered in England and Wales (company number 15028188, VAT number 451154323). Our registered office is Unit 15, Olympic Court, Whitehills Business Park, Boardmans Way, Blackpool, FY4 5GU. Our showroom is at 31 Mowbray Drive, Blackpool, FY3 7UN.
You can contact us on 01253 370655 or at sales@fitworkwear.co.uk, Monday to Friday, 9am to 5pm.
We describe and photograph every product as accurately as we can. Colours can look a little different on screen, and sizes can vary slightly between makers and batches. Each product page shows the sizes and colours we can supply.
All orders depend on stock being available. If something you ordered is no longer available, we will tell you and refund you for it.
Prices on our website are in pounds sterling (£). Each price is shown excluding VAT and marked “ex VAT”, with the price including VAT shown beneath it. VAT at the current rate (20%) is added at checkout. Your basket and checkout show the VAT and the full amount you will pay before you place your order.
Delivery charges are also shown ex VAT, and VAT is added to them at checkout.
If we find we have shown a price that is clearly wrong, we will contact you before we send your order. You can then go ahead at the correct price or cancel for a full refund.
When you place an order online we send you an email to say we have received it. This does not mean we have accepted it. Our contract with you starts when we dispatch your order, or when it is ready for you to collect.
We may decline or cancel an order, for example if an item is out of stock, a price or description was wrong, or we suspect fraud. If we do, we will tell you and refund anything you have paid.
Online, you pay by credit or debit card when you place your order. Apple Pay, Google Pay and Link are offered where your device supports them. Payments are handled securely by Stripe. We never see or store your full card details.
In our showroom we take card and cash.
We deliver to UK addresses. Delivery to the UK mainland is free on orders over £99 ex VAT. Below that it costs £5.99 ex VAT. Click & Collect from our showroom is free.
Delivery to Northern Ireland, the Scottish Highlands and Islands, the Channel Islands, the Isle of Man, the Isle of Wight and other outlying areas costs £19.95 ex VAT. If the right charge has not been paid, we will contact you about the difference before we send your order.
UK mainland orders usually arrive within 3 to 10 working days. Every order is tracked, and we email you the tracking number when it leaves us. Delivery times are estimates, not guarantees. Full details are on our Shipping page.
Your order is your responsibility once it has been delivered to the address you gave us, or collected.
You can change or cancel an order within one hour of placing it. Call us or email us as soon as you can.
You also have a legal right to cancel an online order for any reason within 14 days of receiving it. Tell us within that time, then send the items back within a further 14 days. This right does not apply to personalised or custom-made items.
You can return items within 28 days of receiving them for a refund or an exchange, as long as they are unworn and unused, with their tags attached and in their original packaging. To arrange a return, contact us for a return number (RMA) and a return note.
Unless the item is faulty or we sent you the wrong thing, you pay the cost of sending it back. We refund the price of the items, and the standard delivery charge if you return the whole order within 14 days. We refund to your original payment method within 5 working days of receiving the items back.
Non-faulty sale items can be returned within 14 days of receiving them under your legal right to cancel, but not after that. Personalised items cannot be returned unless they are faulty or we made a mistake.
Full details are on our Refunds page.
If an item is faulty or not what you ordered, contact us within 30 days of receiving it and we will refund or replace it, and pay for the return. After 30 days you can still ask us to repair or replace a faulty item. We may ask for photos, or for the item back so we can inspect it.
The goods we sell must be as described, fit for purpose and of satisfactory quality. Nothing in these terms affects your legal rights. Citizens Advice can tell you more about them.
We offer embroidery, printing and other customisation. When you place a personalised order you confirm that the details, including spelling, artwork and placement, are correct. Please check them carefully before you approve them.
Personalised items take longer to make. We will give you an estimated lead time when you order, usually 7 to 10 working days.
You must have the right to use any logo or artwork you send us.
If we break these terms, we are responsible for loss or damage you suffer that was a foreseeable result of our breach. We are not responsible for loss or damage that was not foreseeable, or for any business losses, as our products are sold to you for private use under these terms.
Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
Please do not misuse our website, for example by trying to get into areas or data you are not allowed to reach. The text, images, logos and designs on it belong to FIT Apparel Limited or the brands we sell, and may not be copied without permission.
We only use your personal data as our Privacy Policy describes.
If something has gone wrong, please contact us first and we will do our best to put it right. Our Complaint Handling Policy explains how we deal with complaints.
We may update these terms from time to time. The terms that apply to your order are the ones on this page when you placed it.
These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring them in your local courts.