Privacy Policy

This policy explains what personal data we collect when you visit our website, shop with us or get in touch, what we do with it, and your rights.

Last updated: 13 November 2026

Who we are

FIT Workwear is a trading name of FIT Apparel Limited, a company registered in England and Wales (company number 15028188). Our registered office is Unit 15, Olympic Court, Whitehills Business Park, Boardmans Way, Blackpool, FY4 5GU. Our showroom is at 31 Mowbray Drive, Blackpool, FY3 7UN.

We are the controller of your personal data. For any question about it, contact us on 01253 370655 or at sales@fitworkwear.co.uk.

What we collect and why

When you place an order. Your name, email address, phone number, billing and delivery addresses, company name if you give one, and what you ordered. We use this to take payment, deliver your order, send you emails about it, handle returns and keep our accounts. We need it to carry out our contract with you, and the law requires us to keep sales records.

When you pay. Card payments are handled by Stripe. Your card details go straight to Stripe and we never see or store them. Stripe tells us whether the payment worked and the card type and last four digits.

When you create an account. Your name, email address, password and addresses, so you can check out faster and see your past orders.

When you contact us. Through our contact and printing enquiry forms, by phone or by email: your name, email address, phone number, message, and any files you send, such as logos. We use this to answer you and to quote for and make your order. We do this because you asked us to, and because it is in our legitimate interests to reply to enquiries.

When you sign up for updates. Your email address, so we can send you news and offers by email. We do this with your consent. You can unsubscribe at any time using the link in our emails or our Opt Out page.

When you use our website. Our web host records technical details of each visit, such as your IP address, browser and the pages you view, to keep the site secure and working. With your consent, our shop also records how you reached us, such as a search engine or a link, and saves it with your order so we can see which of our marketing works. If you accept statistics cookies, Google Analytics also records which pages you visit, without your name, so we can improve the site. Our Cookie Policy has the details.

Who we share it with

We never sell your personal data. We share it only with the companies that help us run our business, and only what they need:

• Stripe, which processes card payments.
• Our couriers, such as DPD, which deliver your order and send you tracking updates.
• SiteGround, which hosts our website and email.
• Google, when you view a map on our website or accept statistics cookies (Google Analytics).
• Our accountants and professional advisers, where needed.

We may also share data where the law requires it, for example with HMRC or the police.

Data outside the UK

Some of these companies, such as Stripe and Google, may handle data outside the UK, including in the United States. Where they do, the transfer is protected by UK adequacy regulations or by the contract terms approved by the UK government.

How long we keep it

• Orders, invoices and payment records: 6 years after the end of the financial year, as tax law requires.
• Your account: until you ask us to close it.
• Enquiries: up to 2 years, unless they lead to an order.
• Email sign-ups: until you unsubscribe.
• Website visit logs: a few weeks.

Keeping it safe

Our website uses an encrypted (HTTPS) connection, payments go straight to Stripe, and only our staff who need your data can see it.

Your rights

You have the right to:

• ask for a copy of the personal data we hold about you
• ask us to correct it
• ask us to delete it, unless we have to keep it by law
• object to or ask us to limit how we use it
• ask for it in a format you can take elsewhere
• withdraw your consent at any time, where we rely on it

To use any of these rights, contact us on 01253 370655 or at sales@fitworkwear.co.uk. We will reply within one month.

If you are unhappy with how we have handled your data, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.